Privacy Policy
Your data privacy is our priority
Last updated: 11.12.2025
VONDI GLOBAL D.O.O. (hereinafter 'VONDI', 'we', 'us', 'our') respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our AI solutions and services.
Data We Collect
We collect the following types of data: • Contact information: name, email, phone number, company name • Usage data: interactions with our AI system, queries, preferences • Technical data: IP address, browser type, device information, cookies • Communication data: messages you send us, feedback, support requests We only collect data necessary to provide our services and improve user experience.
How We Use Your Data
Your data is used for: • Providing AI services and technical support • Improving and personalizing our AI models • Sending service updates and security notifications • Analytics and performance monitoring • Compliance with legal obligations We never sell your personal data to third parties.
Data Storage and Security
Your data is: • Stored on secure EU servers (GDPR compliant) or on-premise per your preference • Protected with end-to-end encryption (AES-256) • Backed up regularly with secure redundancy • Retained only as long as necessary for service provision • Deleted upon request or contract termination We implement industry-standard security measures including regular security audits and penetration testing.
Your Rights (GDPR)
You have the right to: • Access your personal data • Correct inaccurate data • Request deletion of your data (right to be forgotten) • Object to data processing • Data portability • Withdraw consent at any time To exercise these rights, contact us through the form on the website.
Questions about privacy?
If you have any questions about our Privacy Policy or how we handle your data, please contact us.
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